Friendship House Staff ONLY – 05.22.24 8:30 am – 11:30 am – De-escalation and Conflict Management of People Who Use Drugs (In-person TA session)
Wednesday, May 22, 8:30 am – 11:30 am
Training Overview:
The goal of this training is to provide general guidelines for the prevention and management of conflict, as well as a plan everyone can use to navigate conflict when it arises. We will discuss what conflict looks like and strategies for navigating it, as well as discuss building personal skills in self-management during conflict and safety.
By the end of the training, participants will be able to:
- Define conflict, escalation, and de-escalation
- Discuss of how systems of power and privilege can influence conflict
- Explore their own relationship to conflict including triggers, challenges, and strategies for self-management
- Explain 3 strategies for working with an escalated person
Join Zoom Meeting
| This will be an in person training at the Friendship House site. |
Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:
- Certified Addiction Professionals (CCAPP)
- Licensed Clinical Social Workers (LCSW)
- Licensed Educational Psychologists (LEP)
- Licensed Marriage and Family Therapists (LMFT)
- Licensed Professional Clinical Counselors (LPCC)
- Registered Nurses (RN)
In order to receive your CEUs, you must complete the following:
- Sign in and sign out of the training using the chat in Zoom.
- Complete the evaluation after the training AND complete the 3 post-question quiz
- You will receive a certificate of completion at the end of the training if you fill out the evaluation.
- CEUs will be emailed to you within 1 month.
Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.
Equity Statement
The San Francisco Department of Public Health is committed to leading with race and prioritizing intersectionality, aiming to become an anti-racist institution. Participants in SFDPH activities must adhere to professional conduct standards and respect diverse identities. Discriminatory behavior will not be tolerated, and offenders may be removed and barred from future events.
