Courses

Friendship House Staff ONLY – 05.22.24 8:30 am – 11:30 am – De-escalation and Conflict Management of People Who Use Drugs (In-person TA session)

Wednesday, May 22, 8:30 am – 11:30 am

Training Overview:

The goal of this training is to provide general guidelines for the prevention and management of conflict, as well as a plan everyone can use to navigate conflict when it arises. We will discuss what conflict looks like and strategies for navigating it, as well as discuss building personal skills in self-management during conflict and safety.

By the end of the training, participants will be able to:

  • Define conflict, escalation, and de-escalation 
  • Discuss of how systems of power and privilege can influence conflict 
  • Explore their own relationship to conflict including triggers, challenges, and strategies for self-management 
  • Explain 3 strategies for working with an escalated person 

Join Zoom Meeting

This will be an in person training at the Friendship House site.


Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:  

  • Certified Addiction Professionals (CCAPP)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Educational Psychologists (LEP)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Professional Clinical Counselors (LPCC)
  • Registered Nurses (RN)

In order to receive your CEUs, you must complete the following:

  • Sign in and sign out of the training using the chat in Zoom.
  • Complete the evaluation after the training AND complete the 3 post-question quiz
  • You will receive a certificate of completion at the end of the training if you fill out the evaluation.
  • CEUs will be emailed to you within 1 month.

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.  


Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing intersectionality, aiming to become an anti-racist institution. Participants in SFDPH activities must adhere to professional conduct standards and respect diverse identities. Discriminatory behavior will not be tolerated, and offenders may be removed and barred from future events. 


Edgewood Staff ONLY: 03.20.24 9:30 am – 11:30 am – Harm Reduction Communication (Online Training)

Thursday, April 18, 2:30 am – 4:30 am

Training Overview:

In this two hour training participants will have the opportunity to explore what communication is, how our identity and our experience intersects/impacts our ability to communicate. They will also unpack and discuss the concept of power in communication and how to apply a harm reduction approach when communicating with others. 

 

By the end of the training, participants will be able to:

  • Identify what is communication and why we communicate 
  • Name the impact of filters, distortions and other barriers in communication 
  • Practice active listening 
  • Define what effective communication is 
  • Understand the importance of boundaries in communication  

Join Zoom Meeting

Harm Reduction Communication
If you encounter any issues with the Zoom meeting link, please email HRTI@sfdph.org


Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:  

  • Certified Addiction Professionals (CCAPP)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Educational Psychologists (LEP)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Professional Clinical Counselors (LPCC)
  • Registered Nurses (RN)

In order to receive your CEUs, you must complete the following:

  • Sign in and sign out of the training using the chat in Zoom.
  • Complete the evaluation after the training AND complete the 3 post-question quiz
  • You will receive a certificate of completion at the end of the training if you fill out the evaluation.
  • CEUs will be emailed to you within 1 month.

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.  


Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing intersectionality, aiming to become an anti-racist institution. Participants in SFDPH activities must adhere to professional conduct standards and respect diverse identities. Discriminatory behavior will not be tolerated, and offenders may be removed and barred from future events. 


06.6.24 11 am – 1 pm – Harm Reduction & Safety Planning (Online Training)

Thursday, June 6, 11 am – 1 pm

Training Overview:

This training will explore how safety planning can be an effective tool for harm reduction service providers when preventing violence or the escalation of violence through developing rapport with program participants and understanding the nature of violence. Drawing from motivational interviewing techniques and tools as well as the risk-set-setting model, session attendees will have the opportunity to develop a safety plan outline.

By the end of the training, participants will be able to:

  • Define violence.
  • Identify three strategies to build rapport with program participants.
  • Review the steps for creating a safety plan.

Join Zoom Meeting

HR Safety Planning
If you encounter any issues with the Zoom meeting link, please email HRTI@sfdph.org


Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:  

  • Certified Addiction Professionals (CCAPP)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Educational Psychologists (LEP)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Professional Clinical Counselors (LPCC)
  • Registered Nurses (RN)

In order to receive your CEUs, you must complete the following:

  • Sign in and sign out of the training using the chat in Zoom.
  • Complete the evaluation after the training AND complete the 3 post-question quiz
  • You will receive a certificate of completion at the end of the training if you fill out the evaluation.
  • CEUs will be emailed to you within 1 month.

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.  


Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing intersectionality, aiming to become an anti-racist institution. Participants in SFDPH activities must adhere to professional conduct standards and respect diverse identities. Discriminatory behavior will not be tolerated, and offenders may be removed and barred from future events. 


06.12.24 9:30 am – 11:30 am – Improving Health Care for People that Use Drugs (Online Training)

Wednesday, June 12, 9:30 am – 11:30 am

Training Overview:

This two hours training is designed to help non-clinical service providers engage with their clients who use drugs around issues related to health care. It will explore the systemic and individual context in which people who use drugs (PWUDs) seek health care and the unique challenges they face in accessing quality health care. The training will provide tools and strategies to offer clients when navigating the health care system, highlighting ways to strengthen and build a more positive relationship between clients who use drugs and their health care providers. 

 

By the end of the training, participants will be able to:

  • Identify some of the unique health care needs of PWUD 
  • Identify different points of access to Healthcare for PWUD. 
  • Describe the institutional, social and behavioral factors that influence this, including drug related stigma. 
  • Define Patient – EASE in measuring the attributes of effective healthcare provision– Patient centered, Efficient and coordinated, accessible, safe and confidential, and Effective and competent.  
  • Develop strategies to assist PWUD in preparing for healthcare visits including decisions around when and how to disclose their drug use to medical providers. 
  • Identify strategies and tools to help clients who use drugs to build positive, trusting relationships with their health care provider. 

Join Zoom Meeting

Improving Health Care for PWUDs
If you encounter any issues with the Zoom meeting link, please email HRTI@sfdph.org


Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:  

  • Certified Addiction Professionals (CCAPP)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Educational Psychologists (LEP)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Professional Clinical Counselors (LPCC)
  • Registered Nurses (RN)

In order to receive your CEUs, you must complete the following:

  • Sign in and sign out of the training using the chat in Zoom.
  • Complete the evaluation after the training AND complete the 3 post-question quiz
  • You will receive a certificate of completion at the end of the training if you fill out the evaluation.
  • CEUs will be emailed to you within 1 month.

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.  


Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing intersectionality, aiming to become an anti-racist institution. Participants in SFDPH activities must adhere to professional conduct standards and respect diverse identities. Discriminatory behavior will not be tolerated, and offenders may be removed and barred from future events. 


05.22.2024 1:30 pm – 3:30 pm – Harm Reduction Services and Supports for People who Engage in Sex Work (Online Training)

Wednesday, May 22, 1:30 pm – 3:30 pm

Training Overview:

The goal of this training is to explore with participant how to best integrate a harm reduction approach when providing services for people who engage in sex work. Through the training participants will explore how internalized stigma can lead to harmful behaviors and discuss strategies to promote more effective engagement skills with individuals who are actively engaged in sex work. The hope is that through evaluation of one’s own potential role in perpetuating sex work-related stigma, providers will develop new strategies for building more authentic and productive relationships with participants.

 

By the end of the training, participants will be able to:

  • Discuss how to make services more accessible for sex workers at the program. 
  • Integrate harm reduction for sex workers into programming. 
  • Provide services for people who engage in sex work, more effectively.  

Join Zoom Meeting

HR and Sex Work
If you encounter any issues with the Zoom meeting link, please email HRTI@sfdph.org


Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:  

  • Certified Addiction Professionals (CCAPP)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Educational Psychologists (LEP)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Professional Clinical Counselors (LPCC)
  • Registered Nurses (RN)

In order to receive your CEUs, you must complete the following:

  • Sign in and sign out of the training using the chat in Zoom.
  • Complete the evaluation after the training AND complete the 3 post-question quiz
  • You will receive a certificate of completion at the end of the training if you fill out the evaluation.
  • CEUs will be emailed to you within 1 month.

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.  


Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing intersectionality, aiming to become an anti-racist institution. Participants in SFDPH activities must adhere to professional conduct standards and respect diverse identities. Discriminatory behavior will not be tolerated, and offenders may be removed and barred from future events. 


05.2.24 10 am – 12 pm – Trauma Informed Care (Online Training)

Thursday, May 2, 10 am – 12 pm

Training Overview:

This training is designed primarily for service providers without formal mental health training. The training provides an overview of trauma and mental health issues, roots of trauma and how harm reduction can be a tool/framework that can help us a practitioner understand and unpack the way trauma impacts our participants’ lives and our work. Case examples highlighting realistic expectations and effective responses will be discussed, with particular attention to people with co-occurring disorders (mental illness and substance use) in the context of harm reduction programs and settings.

 

By the end of the training, participants will be able to:

  • Define trauma.
  • Identify three different mental health symptoms as it relates to drug use.
  • Identify risk factors for substance use as it relates to people living with mental.illness or with other mental health conditions.
  • Identify three strategies for working with substance users experiencing trauma.

Join Zoom Meeting

Trauma Informed Care
If you encounter any issues with the Zoom meeting link, please email HRTI@sfdph.org


Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:  

  • Certified Addiction Professionals (CCAPP)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Educational Psychologists (LEP)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Professional Clinical Counselors (LPCC)
  • Registered Nurses (RN)

In order to receive your CEUs, you must complete the following:

  • Sign in and sign out of the training using the chat in Zoom.
  • Complete the evaluation after the training AND complete the 3 post-question quiz
  • You will receive a certificate of completion at the end of the training if you fill out the evaluation.
  • CEUs will be emailed to you within 1 month.

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.  


Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing intersectionality, aiming to become an anti-racist institution. Participants in SFDPH activities must adhere to professional conduct standards and respect diverse identities. Discriminatory behavior will not be tolerated, and offenders may be removed and barred from future events. 


04.18.24 9:30 am – 11:30 am – Harm Reduction Communication (Online Training)

Thursday, April 18, 9:30 am – 11:30 am

Training Overview:

In this two hour training participants will have the opportunity to explore what communication is, how our identity and our experience intersects/impacts our ability to communicate. They will also unpack and discuss the concept of power in communication and how to apply a harm reduction approach when communicating with others. 

 

By the end of the training, participants will be able to:

  • Identify what is communication and why we communicate 
  • Name the impact of filters, distortions and other barriers in communication 
  • Practice active listening 
  • Define what effective communication is 
  • Understand the importance of boundaries in communication  

Join Zoom Meeting

Harm Reduction Communication
If you encounter any issues with the Zoom meeting link, please email HRTI@sfdph.org


Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:  

  • Certified Addiction Professionals (CCAPP)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Educational Psychologists (LEP)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Professional Clinical Counselors (LPCC)
  • Registered Nurses (RN)

In order to receive your CEUs, you must complete the following:

  • Sign in and sign out of the training using the chat in Zoom.
  • Complete the evaluation after the training AND complete the 3 post-question quiz
  • You will receive a certificate of completion at the end of the training if you fill out the evaluation.
  • CEUs will be emailed to you within 1 month.

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.  


Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing intersectionality, aiming to become an anti-racist institution. Participants in SFDPH activities must adhere to professional conduct standards and respect diverse identities. Discriminatory behavior will not be tolerated, and offenders may be removed and barred from future events. 


04.11.24 1 pm – 3 pm – Coping with grief (Online Training)

Thursday, April 11, 1 pm – 3 pm

Training Overview:

Facing death and the grief that comes with death is never easy. When the death is due to an overdose, or happens to a person who uses drugs, the death is often met with lack of understanding and sympathy.

In this two-hour training we will hold space for unpacking complex feelings around grief and death, share strategies for processing grief, and brainstorm organizational and institutional supports needed to sustainably hold grief around overdose and death to structural violence.

By the end of the training, participants will be able to:

  • Identify and be able to respond to common narratives around grief and death.
  • List at least two strategies for processing and unpacking grief in their lives.
  • Identify at least one organizational or institutional support needed for overdose prevention work.

Join Zoom Meeting

Coping with Grief
If you encounter any issues with the Zoom meeting link, please email HRTI@sfdph.org


Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:  

  • Certified Addiction Professionals (CCAPP)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Educational Psychologists (LEP)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Professional Clinical Counselors (LPCC)
  • Registered Nurses (RN)

In order to receive your CEUs, you must complete the following:

  • Sign in and sign out of the training using the chat in Zoom.
  • Complete the evaluation after the training AND complete the 3 post-question quiz
  • You will receive a certificate of completion at the end of the training if you fill out the evaluation.
  • CEUs will be emailed to you within 1 month.

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.  


Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing intersectionality, aiming to become an anti-racist institution. Participants in SFDPH activities must adhere to professional conduct standards and respect diverse identities. Discriminatory behavior will not be tolerated, and offenders may be removed and barred from future events. 


Latinx HAP ONLY: 04.09.2024 10 am – 12 pm TA Training: Drugs 101 – Safer Use

Tuesday, April 9th, 2024, from 10 am – 12 pm

Training Overview:

This session focuses on basic knowledge about the drugs that
are commonly used by participants at Syringe Service Programs (SSPs). We will review basic information about how drugs are used, why they are used, and ways to reduce the harms from using drugs. The training will provide an overview of how to engage program participants/clients in conversations around the way they are using drugs and potential harms that can be reduced and participants will learn how to use Harm Reduction methods to engage with people who use drugs and better understand their experience.


Join Zoom Meeting

https://us06web.zoom.us/j/86259252077?pwd=633MpDOLEbTCLR8pWqByta4nbb6WMb.1

This TA session is for the Latinx HAP ONLY!


This training does not qualify for CEUS

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.


Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing intersectionality, aiming to become an anti-racist institution. Participants in SFDPH activities must adhere to professional conduct standards and respect diverse identities. Discriminatory behavior will not be tolerated, and offenders may be removed and barred from future events. 

Latinx HAP ONLY: 04.02.2024 10 am – 12 pm TA Training: Foundations of Harm Reduction

Tuesday, April 2nd, 2024, from 10 am – 12 pm

Training Overview:

This training will provide health and human service providers
with a comprehensive overview of Harm Reduction. This approach incorporates a practical set of strategies designed to prevent disease and promote health by “meeting people where they are” rather than making judgments about where they should be in terms of their personal health and lifestyle. Recognizing that not
everyone is ready or able to stop risky behavior, harm reduction focuses on promoting ways to reduce the health risks associated with drug use and other high risk behaviors. This course will assist providers in more effectively engaging their clients in a range of interventions to reduce the risk of harm.


Join Zoom Meeting

https://us06web.zoom.us/j/85339414825?pwd=v5SoeEgrasjLoSIE9YV9f7cGqq68Qf.1

This TA session is for the Latinx HAP ONLY!


This training does not qualify for CEUS

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.


Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing intersectionality, aiming to become an anti-racist institution. Participants in SFDPH activities must adhere to professional conduct standards and respect diverse identities. Discriminatory behavior will not be tolerated, and offenders may be removed and barred from future events. 

03.14.24 11 am – 1 pm – De-escalation and Conflict Management of People Who Use Drugs (Online Training)

Thursday, March 14, 11 am – 1 pm

Training Overview:

The goal of this training is to provide general guidelines for the prevention and management of conflict, as well as a plan everyone can use to navigate conflict when it arises. We will discuss what conflict looks like and strategies for navigating it, as well as discuss building personal skills in self-management during conflict and safety.

By the end of the training, participants will be able to:

  • Define conflict, escalation, and de-escalation 
  • Discuss of how systems of power and privilege can influence conflict 
  • Explore their own relationship to conflict including triggers, challenges, and strategies for self-management 
  • Explain 3 strategies for working with an escalated person 

Join Zoom Meeting

De-escalation
If you encounter any issues with the Zoom meeting link, please email HRTI@sfdph.org


Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:  

  • Certified Addiction Professionals (CCAPP)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Educational Psychologists (LEP)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Professional Clinical Counselors (LPCC)
  • Registered Nurses (RN)

In order to receive your CEUs, you must complete the following:

  • Sign in and sign out of the training using the chat in Zoom.
  • Complete the evaluation after the training AND complete the 3 post-question quiz
  • You will receive a certificate of completion at the end of the training if you fill out the evaluation.
  • CEUs will be emailed to you within 1 month.

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.  


Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing Intersectionality, including sex, gender, sexual orientation, age, class, nationality, language, and ability. SFDPH strives to move forward on the continuum of becoming an anti-racist institution through dismantling racism, building, building solidarity among racial groups, and working towards becoming a Trauma-Informed/Trauma Healing Organization in partnership with staff, clients, communities, and our contractors. When attending, SFDP trainings, events, and/or meetings, we uphold expectations and standards of rules of engagement for our employees and contractors. We expect that all participants operate in professional integrity and adhere to the DPH Employee Code of Conduct or their employee conduct. Participants will be accountable for upholding any group agreements provided by the trainer or host and uphold principles of transparency, confidentiality and respect. We support respectful participation across intersecting identities and experiences including race, ethnicity, sex, gender, sexual orientation, age, class, nationality, religion, language, physical and mental ability, and political ideology. While we strive to make an space of inclusivity, belonging, and hub for various perspective, we do not tolerate any inappropriate behavior or comments rooted in anti-blackness, homophobia, transphobia, xenophobia, sexism, or any comments or behavior that is discriminatory, disruptive, or divisive. If participants cannot abide by these expectations, they will be removed from the training or event and will not be allowed to attend any additional DPH trainings, event, and/or meetings. Trainers have been informed to notify DPH of any misconduct and a DPH representative will follow up with that employee’s supervisor or participant’s agency regarding the misconduct.