06.12.24 9:30 am – 11:30 am – Improving Health Care for People that Use Drugs (Online Training)

Wednesday, June 12, 9:30 am – 11:30 am

Training Overview:

This two hours training is designed to help non-clinical service providers engage with their clients who use drugs around issues related to health care. It will explore the systemic and individual context in which people who use drugs (PWUDs) seek health care and the unique challenges they face in accessing quality health care. The training will provide tools and strategies to offer clients when navigating the health care system, highlighting ways to strengthen and build a more positive relationship between clients who use drugs and their health care providers. 


By the end of the training, participants will be able to:

  • Identify some of the unique health care needs of PWUD 
  • Identify different points of access to Healthcare for PWUD. 
  • Describe the institutional, social and behavioral factors that influence this, including drug related stigma. 
  • Define Patient – EASE in measuring the attributes of effective healthcare provision– Patient centered, Efficient and coordinated, accessible, safe and confidential, and Effective and competent.  
  • Develop strategies to assist PWUD in preparing for healthcare visits including decisions around when and how to disclose their drug use to medical providers. 
  • Identify strategies and tools to help clients who use drugs to build positive, trusting relationships with their health care provider. 

Join Zoom Meeting

Improving Health Care for PWUDs
If you encounter any issues with the Zoom meeting link, please email HRTI@sfdph.org

Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:  

  • Certified Addiction Professionals (CCAPP)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Educational Psychologists (LEP)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Professional Clinical Counselors (LPCC)
  • Registered Nurses (RN)

In order to receive your CEUs, you must complete the following:

  • Sign in and sign out of the training using the chat in Zoom.
  • Complete the evaluation after the training AND complete the 3 post-question quiz
  • You will receive a certificate of completion at the end of the training if you fill out the evaluation.
  • CEUs will be emailed to you within 1 month.

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.  

Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing intersectionality, aiming to become an anti-racist institution. Participants in SFDPH activities must adhere to professional conduct standards and respect diverse identities. Discriminatory behavior will not be tolerated, and offenders may be removed and barred from future events. 

Course Content

Lessons Status