Self-Care and Resilience 12/1/22

Thursday, December 1st, 2022 from 10:00am-12:00pm

Training Overview:

This two-hour training provides an overview of stress, self-care and burnout prevention. In this workshop, participants will discuss how stress and burn out impact their work and life. Participants will also be able to explore how self-care and stress-reduction techniques can improve their workplace happiness and is a harm reduction strategy.

By the end of this training, participants will be able to…

  • Discuss how self-care supports your work and is a harm reduction technique
  • Recall the positive and negative impact of stress
  • Discuss how emotional investment can impact vulnerability to burn out
  • Consider stress-reduction techniques to try on while working and while away from work

Join Zoom Meeting


https://us06web.zoom.us/j/82650983808?pwd=MGxiem90V0w5OVNEc1cyVW91ZjFXQT09

Meeting ID: 826 5098 3808
Passcode: 121809


This training does not qualify for CEUS

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients. 


Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing Intersectionality, including sex, gender, sexual orientation, age, class, nationality, language, and ability. SFDPH strives to move forward on the continuum of becoming an anti-racist institution through dismantling racism, building, building solidarity among racial groups, and working towards becoming a Trauma-Informed/Trauma Healing Organization in partnership with staff, clients, communities, and our contractors. When attending, SFDP trainings, events, and/or meetings, we uphold expectations and standards of rules of engagement for our employees and contractors. We expect that all participants operate in professional integrity and adhere to the DPH Employee Code of Conduct or their employee conduct. Participants will be accountable for upholding any group agreements provided by the trainer or host and uphold principles of transparency, confidentiality and respect. We support respectful participation across intersecting identities and experiences including race, ethnicity, sex, gender, sexual orientation, age, class, nationality, religion, language, physical and mental ability, and political ideology. While we strive to make an space of inclusivity, belonging, and hub for various perspective, we do not tolerate any inappropriate behavior or comments rooted in anti-blackness, homophobia, transphobia, xenophobia, sexism, or any comments or behavior that is discriminatory, disruptive, or divisive. If participants cannot abide by these expectations, they will be removed from the training or event and will not be allowed to attend any additional DPH trainings, event, and/or meetings. Trainers have been informed to notify DPH of any misconduct and a DPH representative will follow up with that employee’s supervisor or participant’s agency regarding the misconduct.

Advanced Motivational Interviewing: MI Part Two – 11.17.22

Thursday, November 17th, 10:00am-12:00pm

Training Overview

In this two-hour online training, participants will build their Motivational Interviewing skills and knowledge by focusing on understanding MI’s 5 clinical principles and strategies (reflective listening, open questions, affirmations, summarizing, and eliciting self-motivational statements). This session will also include roadblocks to reflective listening, the use of additional readiness tools, such as assessing importance and confidence, the two phases of MI, such as building motivation and strengthening client’s commitment to change, and handling resistance. This workshop will give participants the space to exercise their Motivational interviewing skills through discussion, scenarios and role plays.

PREREQUISTE: Prior to attending this training, participants should have participated in at least one Motivational Interviewing workshop or class or have comparable experience.

By the end of this training, participants will be able to:

  • Explain the 5 Motivational Interviewing clinical principles and learn the 5 Motivational Interviewing strategies.
  • Learn and practice what not to do, including roadblocks to reflective listening.
  • Practice using MI strategies to elicit and reinforce change talk surrounding harm reduction, infectious disease prevention, and managing substance use, among other range of behaviors impacting health and wellness.
  • Enhance knowledge of motivational techniques and readiness for change by learning and using other tools, such as the assessment of importance and confidence about particular changes.

Join Zoom Meeting

https://us06web.zoom.us/j/85409136832?pwd=VW93K1RxNHhOajZJNnM1U01KbkNBdz09

Meeting ID: 854 0913 6832

Passcode: 748613


Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:

  • Registered Nurses (RN)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Professional Clinical Counselors (LPCC)
  • Licensed Educational Psychologists (LEP)

You can receive two (2) CEUs total at no cost.  

In order to receive your CEUs, you must complete the following:

  • Sign in and sign out of the training using the chat in Zoom (especially if you are sharing an account with a coworker)
  • Complete the evaluation AND the 5-question post-test available on the course page
  • You will receive a completion certificate at the end of the training only if you complete the evaluation
  • CEUs will be emailed to you within 1 month.

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients. 


Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing Intersectionality, including sex, gender, sexual orientation, age, class, nationality, language, and ability. SFDPH strives to move forward on the continuum of becoming an anti-racist institution through dismantling racism, building, building solidarity among racial groups, and working towards becoming a Trauma-Informed/Trauma Healing Organization in partnership with staff, clients, communities, and our contractors. When attending, SFDP trainings, events, and/or meetings, we uphold expectations and standards of rules of engagement for our employees and contractors. We expect that all participants operate in professional integrity and adhere to the DPH Employee Code of Conduct or their employee conduct. Participants will be accountable for upholding any group agreements provided by the trainer or host and uphold principles of transparency, confidentiality and respect. We support respectful participation across intersecting identities and experiences including race, ethnicity, sex, gender, sexual orientation, age, class, nationality, religion, language, physical and mental ability, and political ideology. While we strive to make an space of inclusivity, belonging, and hub for various perspective, we do not tolerate any inappropriate behavior or comments rooted in anti-blackness, homophobia, transphobia, xenophobia, sexism, or any comments or behavior that is discriminatory, disruptive, or divisive. If participants cannot abide by these expectations, they will be removed from the training or event and will not be allowed to attend any additional DPH trainings, event, and/or meetings. Trainers have been informed to notify DPH of any misconduct and a DPH representative will follow up with that employee’s supervisor or participant’s agency regarding the misconduct.

Dismantling Drug Related Stigma 11/9/22

Wednesday, November 9th, 10:00am-12:00pm

Training Overview:

This two hour training will introduce the concepts of social inequalities faced by people who use drugs, the stigma they experience, and how this impacts their ability to access services. Through evaluation of one’s own potential role in perpetuating drug-related stigma, participants will develop new strategies for building more authentic and productive relationships with clients, as well as dismantling stigma related to drug use in their day-to-day lives.

By the end of the training, participants will be able to:

  • Recall the meaning of stigma & related concepts
  • Identify three ways in which drug users experience stigma and discrimination
  • Identify two consequences of drug-related stigma and discrimination on access to services
  • Identify conceptual and practical tools to challenge stigma and support the needs of people who use drugs
  • Explain three ways to address stigma at individual and agency levels

Join Zoom Meeting

https://us06web.zoom.us/j/85407345298?pwd=OWM2d2Q5WENNWk1VZ05WMHlDY3lUdz09

Meeting ID: 854 0734 5298

Passcode: 659386


Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:  

  • Registered Nurses (RN)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Professional Clinical Counselors (LPCC)
  • Licensed Educational Psychologists (LEP)

In order to receive your CEUs, you must complete the following:

  • Sign in and sign out of the training using the chat in Zoom.
  • Complete the evaluation after the training AND complete the 5 post-question quiz
  • You will receive a certificate of completion at the end of the training if you fill out the evaluation.
  • CEUs will be emailed to you within 1 month.

Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing Intersectionality, including sex, gender, sexual orientation, age, class, nationality, language, and ability. SFDPH strives to move forward on the continuum of becoming an anti-racist institution through dismantling racism, building, building solidarity among racial groups, and working towards becoming a Trauma-Informed/Trauma Healing Organization in partnership with staff, clients, communities, and our contractors. When attending, SFDP trainings, events, and/or meetings, we uphold expectations and standards of rules of engagement for our employees and contractors. We expect that all participants operate in professional integrity and adhere to the DPH Employee Code of Conduct or their employee conduct. Participants will be accountable for upholding any group agreements provided by the trainer or host and uphold principles of transparency, confidentiality and respect. We support respectful participation across intersecting identities and experiences including race, ethnicity, sex, gender, sexual orientation, age, class, nationality, religion, language, physical and mental ability, and political ideology. While we strive to make an space of inclusivity, belonging, and hub for various perspective, we do not tolerate any inappropriate behavior or comments rooted in anti-blackness, homophobia, transphobia, xenophobia, sexism, or any comments or behavior that is discriminatory, disruptive, or divisive. If participants cannot abide by these expectations, they will be removed from the training or event and will not be allowed to attend any additional DPH trainings, event, and/or meetings. Trainers have been informed to notify DPH of any misconduct and a DPH representative will follow up with that employee’s supervisor or participant’s agency regarding the misconduct.


Dismantling Drug Related Stigma 11/3/22

Thursday, November 3rd, 10:00am-12:00pm

Training Overview:

This two hour training will introduce the concepts of social inequalities faced by people who use drugs, the stigma they experience, and how this impacts their ability to access services. Through evaluation of one’s own potential role in perpetuating drug-related stigma, participants will develop new strategies for building more authentic and productive relationships with clients, as well as dismantling stigma related to drug use in their day-to-day lives.

By the end of the training, participants will be able to:

  • Recall the meaning of stigma & related concepts
  • Identify three ways in which drug users experience stigma and discrimination
  • Identify two consequences of drug-related stigma and discrimination on access to services
  • Identify conceptual and practical tools to challenge stigma and support the needs of people who use drugs
  • Explain three ways to address stigma at individual and agency levels

Join Zoom Meeting

https://us06web.zoom.us/j/85416468923?pwd=Q3BCREJSQlhjU1M5WDRTeVBra0NYdz09

Meeting ID: 854 1646 8923

Passcode: 190090


Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:  

  • Registered Nurses (RN)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Professional Clinical Counselors (LPCC)
  • Licensed Educational Psychologists (LEP)

In order to receive your CEUs, you must complete the following:

  • Sign in and sign out of the training using the chat in Zoom.
  • Complete the evaluation after the training AND complete the 5 post-question quiz
  • You will receive a certificate of completion at the end of the training if you fill out the evaluation.
  • CEUs will be emailed to you within 1 month.

Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing Intersectionality, including sex, gender, sexual orientation, age, class, nationality, language, and ability. SFDPH strives to move forward on the continuum of becoming an anti-racist institution through dismantling racism, building, building solidarity among racial groups, and working towards becoming a Trauma-Informed/Trauma Healing Organization in partnership with staff, clients, communities, and our contractors. When attending, SFDP trainings, events, and/or meetings, we uphold expectations and standards of rules of engagement for our employees and contractors. We expect that all participants operate in professional integrity and adhere to the DPH Employee Code of Conduct or their employee conduct. Participants will be accountable for upholding any group agreements provided by the trainer or host and uphold principles of transparency, confidentiality and respect. We support respectful participation across intersecting identities and experiences including race, ethnicity, sex, gender, sexual orientation, age, class, nationality, religion, language, physical and mental ability, and political ideology. While we strive to make an space of inclusivity, belonging, and hub for various perspective, we do not tolerate any inappropriate behavior or comments rooted in anti-blackness, homophobia, transphobia, xenophobia, sexism, or any comments or behavior that is discriminatory, disruptive, or divisive. If participants cannot abide by these expectations, they will be removed from the training or event and will not be allowed to attend any additional DPH trainings, event, and/or meetings. Trainers have been informed to notify DPH of any misconduct and a DPH representative will follow up with that employee’s supervisor or participant’s agency regarding the misconduct.


Foundations of Harm Reduction 10.20.22 (Large)

Thursday, October 20th,  10:00am-12:00pm

Training Overview:

This training will provide a foundation in the principles of harm reduction and define harm reduction as an intervention, philosophy, and movement that participants can incorporate into their own work to better support people who use drugs. This training will give participants an opportunity to explore the principles of harm reduction and strategies for implementing them into their day-to-day work

By the end of this training, you will be able to:

● Explore 2-3 common motivations of drug use ● Define 3 key principles of harm reduction ● List at least three harm reduction options for substance use behaviors ● Identify 2-3 harm reduction services


Join Zoom Meeting

https://us06web.zoom.us/j/85436925337?pwd=TmtsYlVQUGU3Q0MwMjhuNXZwcXdBZz09

Meeting ID: 854 3692 5337 Passcode: 074964


Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:  

  • Registered Nurses (RN)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Professional Clinical Counselors (LPCC)
  • Licensed Educational Psychologists (LEP)

In order to receive your CEUs, you must complete the following:

  • Sign in and sign out of the training using the chat in Zoom.
  • Complete the evaluation and the post-test after the training
  • You will receive a completion certificate at the end of the training if you fill out the evaluation.
  • CEUs will be emailed to you within 1 month.

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.


Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing Intersectionality, including sex, gender, sexual orientation, age, class, nationality, language, and ability. SFDPH strives to move forward on the continuum of becoming an anti-racist institution through dismantling racism, building, building solidarity among racial groups, and working towards becoming a Trauma-Informed/Trauma Healing Organization in partnership with staff, clients, communities, and our contractors. When attending, SFDP trainings, events, and/or meetings, we uphold expectations and standards of rules of engagement for our employees and contractors. We expect that all participants operate in professional integrity and adhere to the DPH Employee Code of Conduct or their employee conduct. Participants will be accountable for upholding any group agreements provided by the trainer or host and uphold principles of transparency, confidentiality and respect. We support respectful participation across intersecting identities and experiences including race, ethnicity, sex, gender, sexual orientation, age, class, nationality, religion, language, physical and mental ability, and political ideology. While we strive to make an space of inclusivity, belonging, and hub for various perspective, we do not tolerate any inappropriate behavior or comments rooted in anti-blackness, homophobia, transphobia, xenophobia, sexism, or any comments or behavior that is discriminatory, disruptive, or divisive. If participants cannot abide by these expectations, they will be removed from the training or event and will not be allowed to attend any additional DPH trainings, event, and/or meetings. Trainers have been informed to notify DPH of any misconduct and a DPH representative will follow up with that employee’s supervisor or participant’s agency regarding the misconduct.

The Spirit of Motivational Interviewing (Large) 10.18.22

Tuesday October 18th,  10:00am-12:00pm

Training Overview:

In this two-hour online training, participants will learn about the foundations of Motivational Interviewing (MI), understand the process of change, key motivational areas, and differences between MI and other models, and deepen their knowledge and best practices for appropriate counseling interventions under the Stages of Change model. This session will also focus on the value of ambivalence and relapse/recycling in change processes, how to best help others who are not ready for change, and shared strategies to assist others (and ourselves) to increase motivation, self-efficacy and optimism towards health.

By the end of this training, you will be able to:

  • Discuss factors that influence one’s ability to change.
  • Explain the Stages of Change.
  • List at least two strategies a provider can try when incorporating Motivational Interviewing with a client.
  • Describe one approach or response to avoid when trying MI.

Join Zoom Meeting

https://us06web.zoom.us/j/82746815680?pwd=NjZlamtkL3lsQUhqbE84ZHp0dnc1UT09

Meeting ID: 827 4681 5680 Passcode: 123499


Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:  

  • Registered Nurses (RN)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Professional Clinical Counselors (LPCC)
  • Licensed Educational Psychologists (LEP)

In order to receive your CEUs, you must complete the following:

  • Sign in and sign out of the training using the chat in Zoom.
  • Complete the evaluation and the post-test after the training
  • You will receive a completion certificate at the end of the training if you fill out the evaluation.
  • CEUs will be emailed to you within 1 month.

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.


Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing Intersectionality, including sex, gender, sexual orientation, age, class, nationality, language, and ability. SFDPH strives to move forward on the continuum of becoming an anti-racist institution through dismantling racism, building, building solidarity among racial groups, and working towards becoming a Trauma-Informed/Trauma Healing Organization in partnership with staff, clients, communities, and our contractors. When attending, SFDP trainings, events, and/or meetings, we uphold expectations and standards of rules of engagement for our employees and contractors. We expect that all participants operate in professional integrity and adhere to the DPH Employee Code of Conduct or their employee conduct. Participants will be accountable for upholding any group agreements provided by the trainer or host and uphold principles of transparency, confidentiality and respect. We support respectful participation across intersecting identities and experiences including race, ethnicity, sex, gender, sexual orientation, age, class, nationality, religion, language, physical and mental ability, and political ideology. While we strive to make an space of inclusivity, belonging, and hub for various perspective, we do not tolerate any inappropriate behavior or comments rooted in anti-blackness, homophobia, transphobia, xenophobia, sexism, or any comments or behavior that is discriminatory, disruptive, or divisive. If participants cannot abide by these expectations, they will be removed from the training or event and will not be allowed to attend any additional DPH trainings, event, and/or meetings. Trainers have been informed to notify DPH of any misconduct and a DPH representative will follow up with that employee’s supervisor or participant’s agency regarding the misconduct.

The Spirit of Motivational Interviewing (Large) 10.11.22

Tuesday October 11th,  10:00am-12:00pm

Training Overview:

In this two-hour online training, participants will learn about the foundations of Motivational Interviewing (MI), understand the process of change, key motivational areas, and differences between MI and other models, and deepen their knowledge and best practices for appropriate counseling interventions under the Stages of Change model. This session will also focus on the value of ambivalence and relapse/recycling in change processes, how to best help others who are not ready for change, and shared strategies to assist others (and ourselves) to increase motivation, self-efficacy and optimism towards health.

By the end of this training, you will be able to:

  • Discuss factors that influence one’s ability to change.
  • Explain the Stages of Change.
  • List at least two strategies a provider can try when incorporating Motivational Interviewing with a client.
  • Describe one approach or response to avoid when trying MI.

Join Zoom Meeting

https://us06web.zoom.us/j/81121685189?pwd=OUlsZFN0aWg2d3ppZkpmeTJTOG85Zz09

Meeting ID: 811 2168 5189 Passcode: 481313


Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:  

  • Registered Nurses (RN)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Professional Clinical Counselors (LPCC)
  • Licensed Educational Psychologists (LEP)

In order to receive your CEUs, you must complete the following:

  • Sign in and sign out of the training using the chat in Zoom.
  • Complete the evaluation and the post-test after the training
  • You will receive a completion certificate at the end of the training if you fill out the evaluation.
  • CEUs will be emailed to you within 1 month.

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.



Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing Intersectionality, including sex, gender, sexual orientation, age, class, nationality, language, and ability. SFDPH strives to move forward on the continuum of becoming an anti-racist institution through dismantling racism, building, building solidarity among racial groups, and working towards becoming a Trauma-Informed/Trauma Healing Organization in partnership with staff, clients, communities, and our contractors. When attending, SFDP trainings, events, and/or meetings, we uphold expectations and standards of rules of engagement for our employees and contractors. We expect that all participants operate in professional integrity and adhere to the DPH Employee Code of Conduct or their employee conduct. Participants will be accountable for upholding any group agreements provided by the trainer or host and uphold principles of transparency, confidentiality and respect. We support respectful participation across intersecting identities and experiences including race, ethnicity, sex, gender, sexual orientation, age, class, nationality, religion, language, physical and mental ability, and political ideology. While we strive to make an space of inclusivity, belonging, and hub for various perspective, we do not tolerate any inappropriate behavior or comments rooted in anti-blackness, homophobia, transphobia, xenophobia, sexism, or any comments or behavior that is discriminatory, disruptive, or divisive. If participants cannot abide by these expectations, they will be removed from the training or event and will not be allowed to attend any additional DPH trainings, event, and/or meetings. Trainers have been informed to notify DPH of any misconduct and a DPH representative will follow up with that employee’s supervisor or participant’s agency regarding the misconduct.

Conflict Management and De-Escalation 10.13.22 (Large)

Thursday, October 13th, 2022 10:00am-12:00pm

The goal of this training is to provide general guidelines for the prevention and management of conflict, as well as a plan everyone can use to navigate conflict when it arises. We will discuss what conflict looks like and strategies for navigating it, as well as discuss building personal skills in self-management during conflict and safety.

By the end of this training participants will be able to:

  • Define conflict, escalation, and de-escalation
  • Discuss how systems of power and privilege can influence conflict
  • Explore their own relationship to conflict including triggers, challenges, and strategies for self-management
  • Explain 3 strategies for working with an escalated person

Join Zoom Meeting

https://us06web.zoom.us/j/81297546760?pwd=Z3hEdklYang5UTVlV1RBOS9FSkx2QT09

Meeting ID: 812 9754 6760 Passcode: 888629


Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:  

  • Registered Nurses (RN)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Professional Clinical Counselors (LPCC)
  • Licensed Educational Psychologists (LEP)

In order to receive your CEUs, you must complete the following:

  • Sign in and sign out of the training using the chat in Zoom.
  • complete the evaluation AND the 5 question post-test
  • You will receive a completion certificate at the end of the training if you fill out the evaluation.
  • CEUs may take up to one month to receive .

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.  


Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing Intersectionality, including sex, gender, sexual orientation, age, class, nationality, language, and ability. SFDPH strives to move forward on the continuum of becoming an anti-racist institution through dismantling racism, building, building solidarity among racial groups, and working towards becoming a Trauma-Informed/Trauma Healing Organization in partnership with staff, clients, communities, and our contractors. When attending, SFDP trainings, events, and/or meetings, we uphold expectations and standards of rules of engagement for our employees and contractors. We expect that all participants operate in professional integrity and adhere to the DPH Employee Code of Conduct or their employee conduct. Participants will be accountable for upholding any group agreements provided by the trainer or host and uphold principles of transparency, confidentiality and respect. We support respectful participation across intersecting identities and experiences including race, ethnicity, sex, gender, sexual orientation, age, class, nationality, religion, language, physical and mental ability, and political ideology. While we strive to make an space of inclusivity, belonging, and hub for various perspective, we do not tolerate any inappropriate behavior or comments rooted in anti-blackness, homophobia, transphobia, xenophobia, sexism, or any comments or behavior that is discriminatory, disruptive, or divisive. If participants cannot abide by these expectations, they will be removed from the training or event and will not be allowed to attend any additional DPH trainings, event, and/or meetings. Trainers have been informed to notify DPH of any misconduct and a DPH representative will follow up with that employee’s supervisor or participant’s agency regarding the misconduct.


Conflict Management and De-Escalation 10.5.22 (Large)

Wednesday, October 5th, 2022 10:00am-12:00pm

The goal of this training is to provide general guidelines for the prevention and management of conflict, as well as a plan everyone can use to navigate conflict when it arises. We will discuss what conflict looks like and strategies for navigating it, as well as discuss building personal skills in self-management during conflict and safety.

By the end of this training participants will be able to:

  • Define conflict, escalation, and de-escalation
  • Discuss how systems of power and privilege can influence conflict
  • Explore their own relationship to conflict including triggers, challenges, and strategies for self-management
  • Explain 3 strategies for working with an escalated person

Join Zoom Meeting

https://us06web.zoom.us/j/84160463149?pwd=RllEbFpRMStnbU9LdlNhYmRLMlB5Zz09

Meeting ID: 841 6046 3149

Passcode: 210898


Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:  

  • Registered Nurses (RN)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Professional Clinical Counselors (LPCC)
  • Licensed Educational Psychologists (LEP)

In order to receive your CEUs, you must complete the following:

  • Sign in and sign out of the training using the chat in Zoom.
  • complete the evaluation AND the 5 question post-test
  • You will receive a completion certificate at the end of the training if you fill out the evaluation.
  • CEUs may take up to one month to receive .

Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.  


Equity Statement

The San Francisco Department of Public Health is committed to leading with race and prioritizing Intersectionality, including sex, gender, sexual orientation, age, class, nationality, language, and ability. SFDPH strives to move forward on the continuum of becoming an anti-racist institution through dismantling racism, building, building solidarity among racial groups, and working towards becoming a Trauma-Informed/Trauma Healing Organization in partnership with staff, clients, communities, and our contractors. When attending, SFDP trainings, events, and/or meetings, we uphold expectations and standards of rules of engagement for our employees and contractors. We expect that all participants operate in professional integrity and adhere to the DPH Employee Code of Conduct or their employee conduct. Participants will be accountable for upholding any group agreements provided by the trainer or host and uphold principles of transparency, confidentiality and respect. We support respectful participation across intersecting identities and experiences including race, ethnicity, sex, gender, sexual orientation, age, class, nationality, religion, language, physical and mental ability, and political ideology. While we strive to make an space of inclusivity, belonging, and hub for various perspective, we do not tolerate any inappropriate behavior or comments rooted in anti-blackness, homophobia, transphobia, xenophobia, sexism, or any comments or behavior that is discriminatory, disruptive, or divisive. If participants cannot abide by these expectations, they will be removed from the training or event and will not be allowed to attend any additional DPH trainings, event, and/or meetings. Trainers have been informed to notify DPH of any misconduct and a DPH representative will follow up with that employee’s supervisor or participant’s agency regarding the misconduct.