Refresher Course: Opioid Overdose Recognition and Response

This short refresher course is designed for learners who have previously completed the full-length course and need a quick review of the essential skills and knowledge to recognize and respond to an opioid overdose. By the end of this refresher, you will be able to identify the signs of an overdose and administer naloxone nasal spray to reverse its effects.

Learning Objectives:

  • Recognize the signs of an opioid overdose.
  • Respond to an opioid overdose.
  • Administer naloxone.

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Triage to Alternate Destination – Updated September 2024

Welcome to the SF Emergency Medical Services Agency Triage to Alternate Destination (TAD) Course. Please plan to have 4 hours set aside to take this course.

Course Overview: Describes Triage to Alternate Destination (TAD) in SF. Discusses Alcohol Abuse and assessing the intoxicated patient. Describes the different TAD locations within San Francisco City and County. Explains the transport requirements for TAD locations in San Francisco. This course is required for any Paramedic in San Francisco who transports a patient to an Alternate Destination (Sobering/VA). Non-Transport Paramedics (i.e. Engine Medics) and EMTs can also take the course to earn CE credits.

Method of Evaluation: Online 10 question test; must receive a passing score of 80% or higher to pass this course and receive your CEU credits. You are permitted to retake the quiz twice (3 attempts total). If you do not pass the quiz on the third attempt, please email erin.bachus@sfgov.org AND ronald.pikejr@sfgov.org to retake the course.

Learning Objectives:

  • Upon completion of this training, participants will be able to:
    • Describe Triage to Alternate Destination (TAD) in SF
    • Understand Alcohol Abuse and assessing the intoxicated patient
    • Understand the different TAD locations within San Francisco City and County
    • Understand the transport requirements for TAD locations in San Francisco

After you complete the course, click here to take the Course Evaluation Survey. This survey is required in order for you to receive your CEUs.

Click the Launch button below to begin the course.

IMPORTANT NOTE: After completing the training, you must return to this course page to take the Knowledge Check quiz below. You will not be able to take the quiz until after you have participated in the entire training.

Knowledge Check Quiz:Status
Triage to Alternate Destination - Updated September 2024Incomplete

EMS Burn Care Training August 2024

Welcome to the SF Emergency Medical Services Agency Burn Care Course. Please plan to have 1 hour set aside to take this course.

Course Overview: Provides an in-depth overview of the types of burns, how to properly evaluate and manage a patient with a burn, how to apply the “Rule of Nines” for burn size estimate, describes recommendations for initial fluid resuscitation using Advanced Burn Life Support (ABLS) criteria, and shares burn center referral criteria for San Francisco. EMTs and Paramedics who complete the course will earn 1 CE Credit.

Method of Evaluation: Online 10 question test; must receive a passing score of 80% or higher to pass this course and receive your CE credits. You are permitted to retake the quiz twice (3 attempts total). If you do not pass the quiz on the third attempt, please email erin.bachus@sfgov.org AND ronald.pikejr@sfgov.org to retake the course.

Learning Objectives:

  • Upon completion of this training, participants will be able to:
    • Describe proper evaluation of a patient with a burn​
    • Differentiate between superficial, partial thickness and full thickness burns​
    • Be able to apply the “Rule of Nines” for burn size estimate​
    • Describe steps in the initial management of a burn​
    • Identify ABLS recommendations for initial fluid resuscitation​
    • List burn center referral criteria

After you complete the course, click here to take the Course Evaluation Survey. This survey is required in order for you to receive your CE credits.

Click the Launch button below to begin the course.

IMPORTANT NOTE: After completing the training, you must return to this course page to take the Knowledge Check quiz below. You will not be able to take the quiz until after you have participated in the entire training.

Knowledge Check Quiz:Status
EMS Burn Care Training August 2024 QuizIncomplete

Opioid Overdose Recognition and Response 2024-2025

This module provides a foundational understanding of how the body reacts to an overdose and how the naloxone nasal spray works to reverse a drug overdose to save someone’s life. By the end of the module, you will be able to recognize and respond to an opioid overdose using naloxone.

Learning Objectives

After completing the course on “Opioid Overdose Recognition and Response,” the learner will be able to:

  • Identify the drugs, and other risk factors, that can lead to overdoses.
  • Determine the type of drug overdoses that can be reversed by naloxone.
  • Recognize the signs of an opioid overdose.
  • Respond to an opioid overdose.
  • Administer naloxone.
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STIs 101

This module provides a foundational understanding of common STIs. At the end of this module, learners will acquire a baseline knowledge of common STIs, how they are contracted, symptoms, and treatment.

EMS Stroke Training Module 2 of 2 – Case Studies Updated July 2024

Welcome to the SF Emergency Medical Services Agency Stroke Training Module 2 Course. There are two modules in this course. Please plan to have 1 hour set aside to take this course.

Course Overview: Provides the learner with an opportunity to apply the knowledge learned from Stroke Training part one to real life case scenarios. This is part two of a two part course. You must complete both parts (Modules 1 and 2) to earn 1 hour of CE credit.

Method of Evaluation: Online 10 question test (completed in Module 1); must receive a passing score of 80% or higher to pass this course and receive your CE credits. You are permitted to retake the quiz twice (3 attempts total). If you do not pass the quiz on the third attempt, please email erin.bachus@sfgov.org AND ronald.pikejr@sfgov.org to retake the course. You also need to complete the simple Knowledge Check quiz below after completing Module 2 to receive your continuing education credits.

Learning Objectives:

  • Upon completion of this training, participants will be able to:
    • Apply knowledge to stroke case studies that simulate real scenarios for EMS

After you complete the course, click here to take the Course Evaluation Survey. This survey is required in order for you to receive CEUs.

Click the Launch button below to begin the course.

IMPORTANT NOTE: After completing the training, you must return to this course page to take the Knowledge Check quiz below. You will not be able to take the quiz until after you have participated in the entire training.

Knowledge Check Quiz:Status
Stroke Training Case Studies (Module 2) Quiz Updated July 2024Incomplete

EMS Stroke Training Module 1 of 2 Updated July 2024

Welcome to the SF Emergency Medical Services Agency Stroke Training Course. There are two modules in this course. Please plan to have 1 hour set aside to take this course.

Course Overview: Provides an in-depth overview of the various types of strokes. Discusses epidemiology, risk factors, and signs and symptoms of stroke. Reviews various stroke assessment tools. Describes the stroke chain of survival and the vital role EMS plays in stroke assessment and treatment. Reviews the importance of determining the time of last known well. This is part one of a two part course. You must complete both parts (Modules 1 and 2) to earn 1 hour of CE credit.

Method of Evaluation: Online 10 question test; must receive a passing score of 80% or higher to pass this course and receive your CEU credits. You are permitted to retake the quiz twice (3 attempts total). If you do not pass the quiz on the third attempt, please email erin.bachus@sfgov.org AND ronald.pikejr@sfgov.org to retake the course.

Learning Objectives:

  • Upon completion of this training, participants will be able to:
    • Describe and understand the anatomy and pathophysiology of stroke
    • Describe and understand different types of strokes and stroke risk factors
    • Be able to recognize signs and symptoms of stroke and discuss treatments for stroke
    • Apply knowledge to case studies that simulate real scenarios for EMS

After you complete the course, click here to take the Course Evaluation Survey. This survey is required in order for you to receive your CEUs.

Click the Launch button below to begin the course.

IMPORTANT NOTE: After completing the training, you must return to this course page to take the Knowledge Check quiz below. You will not be able to take the quiz until after you have participated in the entire training.

Knowledge Check Quiz:Status
Stroke Training Module 1 Quiz Updated July 2024Incomplete
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HCV Worker Onboarding Series

Description:

Welcome to the Academy’s HCV worker onboarding series. This series will provide you with a baseline knowledge of essential information you need for your role as a new worker. You can use this series as an onboarding tool or refresher training. This training includes 8.5 hours of training materials.

Learning Objectives:

  • Acquire baseline knowledge of essential information needed to work with clients.
  • Understand client needs and how to support clients compassionately. 
  • Increase knowledge of stigma and harm reduction principles.
  • Develop self-care practices.
  • Learn best practices to prevent HCV.

Instructions:

  1. Complete the self-paced training series by clicking on the “enter” button for each course. After you complete each course, you will see the updated status on your learner dashboard. Make sure you have your cookies enabled on your computer in order to track your completion status.
  2. Once you have completed your onboarding or refresher training, go to your learner dashboard. In the completed courses section, enter a date range and click on “print transcript.”
  3. Save your transcript as a pdf and upload it to the Training Record Upload tab found at the bottom of this page. If you have already completed any of the following courses, you do not have to retake the training. Your completion should already be recorded on your transcript. Just make sure that the date range you choose include the dates when you have completed the course.
  4. On completion of the series and submission of transcript record, a course administrator will review your record. Once approved by the administrator, you will receive a certificate of knowledge in the role.
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HIV Services Onboarding Series

Description:

Welcome to the Academy’s HIV services onboarding series. This series will provide you with a baseline knowledge of essential information you need for your role in HIV services. You can use this series as an onboarding tool or refresher training. This training includes 8 hours of training material.

Learning Objectives:

  • Acquire baseline knowledge of essential information needed by someone working in HIV services.
  • Develop baseline knowledge around understanding client needs and how to support clients compassionately. 
  • Increase knowledge of serving clients with HIV.
  • Learn best practices to prevent HIV.

Instructions:

  1. Complete the self-paced training series by clicking on the “enter” button for each course. After you complete each course, you will see the updated status on your learner dashboard. Make sure you have your cookies enabled on your computer in order to track your completion status.
  2. Once you have completed your onboarding or refresher training, go to your learner dashboard. In the completed courses section, enter a date range and click on “print transcript.”
  3. Save your transcript as a pdf and upload it to the Training Record Upload tab found at the bottom of this page. If you have already completed any of the following courses, you do not have to retake the training. Your completion should already be recorded on your transcript. Just make sure that the date range you choose include the dates when you have completed the course.
  4. On completion of the series and submission of transcript record, a course administrator will review your record. Once approved by the administrator, you will receive a certificate of knowledge in the role.
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Sexual & Drug User Health Onboarding Series

Description:

Welcome to the Academy’s Sexual & Drug User Health onboarding series. This series will provide you with a baseline knowledge of essential information that will support you in your role as a new worker. You can use this series as an onboarding tool or refresher training. This training includes 8.5 hours of training material. 

An HCV and HIV onboarding worker series will be coming soon. 

Learning Objectives:

  • Provide a baseline knowledge of essential information that will support you in your role working with clients.
  • Develop baseline knowledge around understanding client needs and how to support clients compassionately. 
  • Increase knowledge of stigma and harm reduction principles
  • Develop workers’ self-care practices 

Instructions:

  1. Complete the self-paced training series by clicking on the “enter” button for each course. After you complete each course, you will see the updated status on your learner dashboard. Make sure you have your cookies enabled on your computer in order to track your completion status.
  2. Once you have completed your onboarding or refresher training, go to your learner dashboard. In the completed courses section, enter a date range and click on “print transcript.”
  3. Save your transcript as a pdf and upload it to the Training Record Upload tab found at the bottom of this page. If you have already completed any of the following courses, you do not have to retake the training. Your completion should already be recorded on your transcript. Just make sure that the date range you choose include the dates when you have completed the course.
  4. On completion of the series and submission of transcript record, a course administrator will review your record. Once approved by the administrator, you will receive a certificate of knowledge in the role.