Welcome to the Academy’s HIV services onboarding series. This series will provide you with a baseline knowledge of essential information you need for your role in HIV services. You can use this series as an onboarding tool or refresher training. This training includes 8 hours of training material.
Learning Objectives:
Acquire baseline knowledge of essential information needed by someone working in HIV services.
Develop baseline knowledge around understanding client needs and how to support clients compassionately.
Increase knowledge of serving clients with HIV.
Learn best practices to prevent HIV.
Instructions:
Complete the self-paced training series by clicking on the “enter” button for each course. After you complete each course, you will see the updated status on your learner dashboard. Make sure you have your cookies enabled on your computer in order to track your completion status.
Once you have completed your onboarding or refresher training, go to your learner dashboard. In the completed courses section, enter a date range and click on “print transcript.”
Save your transcript as a pdf and upload it to the Training Record Upload tab found at the bottom of this page. If you have already completed any of the following courses, you do not have to retake the training. Your completion should already be recorded on your transcript. Just make sure that the date range you choose include the dates when you have completed the course.
On completion of the series and submission of transcript record, a course administrator will review your record. Once approved by the administrator, you will receive a certificate of knowledge in the role.
People experiencing homelessness suffer illness and premature death at rates much higher than the general population. Black / African American people are severely over-represented among people experiencing homelessness nationally and particularly in San Francisco. This webinar will address the causes of these disparities and strategies for mitigating their adverse effects.
At the conclusion of this training, participants should be able to:
identify at least 3 barriers to healthcare for people experiencing homelessness relevant to their work setting.
address the health effects of intersecting disability, disadvantage and discrimination on people experiencing homelessness.
identify 3 strategies relevant to their work setting for improving healthcare access and reducing healthcare disparities for people experiencing homelessness.
About the Trainer:
Barry Zevin, MD is Medical Director of Whole Person Integrated Care: Street Medicine, Shelter Health and Maria X Martinez Health Resource Center for the San Francisco Department of Public Health. He has 32 years of experience as a physician delivering healthcare to people experiencing homelessness in San Francisco. He is Clinical Professor of Medicine at University of California San Francisco School of Medicine. Dr. Zevin has provided leadership for many innovative SFDPH projects including the current low barrier buprenorphine project to improve access to treatment for addiction disorders for individuals experiencing homelessness.
Instructions:
Watch all four video segments. You will not be able to progress through the course until you’ve completed each segment. For closed captions, go to the lower right hand corner of the video screen and click on the three vertical dots. Click on closed captions to turn English captions on. Enable cookies on your computer to save your progress.
Complete the evaluation.
Pass the quiz.
You will find a certificate of completion on your learning dashboard.
If you are requesting CEs, CE certificates will be sent separately.
A copy of the powerpoint slides and a list of references can be downloaded from the Resources section, under Course Tools, on the menu on the right.
As of June 19, 2024, we are no longer providing CEs for taking this course. Everyone who has requested CEs for this course prior to June 19th should’ve received their CE certificates by email.
Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.
Equity Statement
The San Francisco Department of Public Health is committed to leading with race and prioritizing Intersectionality, including sex, gender, sexual orientation, age, class, nationality, language, and ability. SFDPH strives to move forward on the continuum of becoming an anti-racist institution through dismantling racism, building, building solidarity among racial groups, and working towards becoming a Trauma-Informed/Trauma Healing Organization in partnership with staff, clients, communities, and our contractors. When attending, SFDP trainings, events, and/or meetings, we uphold expectations and standards of rules of engagement for our employees and contractors. We expect that all participants operate in professional integrity and adhere to the DPH Employee Code of Conduct or their employee conduct. Participants will be accountable for upholding any group agreements provided by the trainer or host and uphold principles of transparency, confidentiality and respect. We support respectful participation across intersecting identities and experiences including race, ethnicity, sex, gender, sexual orientation, age, class, nationality, religion, language, physical and mental ability, and political ideology. While we strive to make an space of inclusivity, belonging, and hub for various perspective, we do not tolerate any inappropriate behavior or comments rooted in anti-blackness, homophobia, transphobia, xenophobia, sexism, or any comments or behavior that is discriminatory, disruptive, or divisive. If participants cannot abide by these expectations, they will be removed from the training or event and will not be allowed to attend any additional DPH trainings, event, and/or meetings. Trainers have been informed to notify DPH of any misconduct and a DPH representative will follow up with that employee’s supervisor or participant’s agency regarding the misconduct.
https://learnsfdph.org/wp-content/uploads/2023/12/HRTI.png234588Amy Lee/wp-content/uploads/2014/04/logo.pngAmy Lee2024-04-16 19:03:492024-06-19 10:34:32Healthcare for People Experiencing Homelessness: Barriers and Strategies That Work (recorded webinar)
Welcome to the Academy’s Sexual & Drug User Health onboarding series. This series will provide you with a baseline knowledge of essential information that will support you in your role as a new worker. You can use this series as an onboarding tool or refresher training. This training includes 8.5 hours of training material.
An HCV and HIV onboarding worker series will be coming soon.
Learning Objectives:
Provide a baseline knowledge of essential information that will support you in your role working with clients.
Develop baseline knowledge around understanding client needs and how to support clients compassionately.
Increase knowledge of stigma and harm reduction principles
Develop workers’ self-care practices
Instructions:
Complete the self-paced training series by clicking on the “enter” button for each course. After you complete each course, you will see the updated status on your learner dashboard. Make sure you have your cookies enabled on your computer in order to track your completion status.
Once you have completed your onboarding or refresher training, go to your learner dashboard. In the completed courses section, enter a date range and click on “print transcript.”
Save your transcript as a pdf and upload it to the Training Record Upload tab found at the bottom of this page. If you have already completed any of the following courses, you do not have to retake the training. Your completion should already be recorded on your transcript. Just make sure that the date range you choose include the dates when you have completed the course.
On completion of the series and submission of transcript record, a course administrator will review your record. Once approved by the administrator, you will receive a certificate of knowledge in the role.
https://learnsfdph.org/wp-content/uploads/2023/05/San-Francisco-Academy-logo-color-1.png8221016Amy Lee/wp-content/uploads/2014/04/logo.pngAmy Lee2024-03-28 12:15:512024-06-26 12:44:03Sexual & Drug User Health Onboarding Series
This training will explore how safety planning can be an effective tool for harm reduction service providers when preventing violence or the escalation of violence through developing rapport with program participants and understanding the nature of violence. Drawing from motivational interviewing techniques and tools as well as the risk-set-setting model, session attendees will have the opportunity to develop a safety plan outline.
By the end of the training, participants will be able to:
Define violence.
Identify three strategies to build rapport with program participants.
If you encounter any issues with the Zoom meeting link, please email HRTI@sfdph.org
Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:
Certified Addiction Professionals (CCAPP)
Licensed Clinical Social Workers (LCSW)
Licensed Educational Psychologists (LEP)
Licensed Marriage and Family Therapists (LMFT)
Licensed Professional Clinical Counselors (LPCC)
Registered Nurses (RN)
In order to receive your CEUs, you must complete the following:
Sign in and sign out of the training using the chat in Zoom.
Complete the evaluation after the training AND complete the 3 post-question quiz
You will receive a certificate of completion at the end of the training if you fill out the evaluation.
CEUs will be emailed to you within 1 month.
Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.
Equity Statement
The San Francisco Department of Public Health is committed to leading with race and prioritizing intersectionality, aiming to become an anti-racist institution. Participants in SFDPH activities must adhere to professional conduct standards and respect diverse identities. Discriminatory behavior will not be tolerated, and offenders may be removed and barred from future events.
This two hours training is designed to help non-clinical service providers engage with their clients who use drugs around issues related to health care. It will explore the systemic and individual context in which people who use drugs (PWUDs) seek health care and the unique challenges they face in accessing quality health care. The training will provide tools and strategies to offer clients when navigating the health care system, highlighting ways to strengthen and build a more positive relationship between clients who use drugs and their health care providers.
By the end of the training, participants will be able to:
Identify some of the unique health care needs of PWUD
Identify different points of access to Healthcare for PWUD.
Describe the institutional, social and behavioral factors that influence this, including drug related stigma.
Define Patient – EASE in measuring the attributes of effective healthcare provision– Patient centered, Efficient and coordinated, accessible, safe and confidential, and Effective and competent.
Develop strategies to assist PWUD in preparing for healthcare visits including decisions around when and how to disclose their drug use to medical providers.
Identify strategies and tools to help clients who use drugs to build positive, trusting relationships with their health care provider.
If you encounter any issues with the Zoom meeting link, please email HRTI@sfdph.org
Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:
Certified Addiction Professionals (CCAPP)
Licensed Clinical Social Workers (LCSW)
Licensed Educational Psychologists (LEP)
Licensed Marriage and Family Therapists (LMFT)
Licensed Professional Clinical Counselors (LPCC)
Registered Nurses (RN)
In order to receive your CEUs, you must complete the following:
Sign in and sign out of the training using the chat in Zoom.
Complete the evaluation after the training AND complete the 3 post-question quiz
You will receive a certificate of completion at the end of the training if you fill out the evaluation.
CEUs will be emailed to you within 1 month.
Attending one of these trainings fulfills the annual harm reduction training contract requirement, which is part of the SFDPH Declaration of Compliance for SFDPH systems of care and funded agencies that provide direct service to clients.
Equity Statement
The San Francisco Department of Public Health is committed to leading with race and prioritizing intersectionality, aiming to become an anti-racist institution. Participants in SFDPH activities must adhere to professional conduct standards and respect diverse identities. Discriminatory behavior will not be tolerated, and offenders may be removed and barred from future events.
https://learnsfdph.org/wp-content/uploads/2023/09/HRTI.png228590Mar/wp-content/uploads/2014/04/logo.pngMar2024-03-24 00:55:312024-09-10 14:15:3806.12.24 9:30 am – 11:30 am – Improving Health Care for People that Use Drugs (Online Training)
In this panel, we will hear from seasoned experts on best practices for outreach, engagement and follow-up with people experiencing homelessness and people who use drugs in street-based settings. We will also have time for questions and answers and opportunities to network with our community partners. Registration is open to all CHEP-funded partners’ staff.
Moderators:
Emily Valadao, MPH & Andrew Reynolds(SFDPH)
Panelists:
Felanie Castro, Case Manager II & Rizzy Spoer, Outreach Worker (Glide Foundation)
Alix Strough, NP, RN Street Medicine Nurse & Nova Cabugao, Community Initiatives Coordinator (SFDPH)
Shannon Heuklom, MSN, MPH, RN, AGPCNP-BC, PMHNP-BC Associate Director of Street Medicine & Diana Aycinena, RN Associate Director of Street-Based Services (SFCHC)
Pauli Gray, Clinical Research Coordinator & Rosaura “Rozay” Camberos, Clinical Research Coordinator / Phlebotomist (UCSF DeLIVER)
Location:
25 Van Ness, Room 610
Equity Statement
The San Francisco Department of Public Health is committed to leading with race and prioritizing intersectionality, aiming to become an anti-racist institution. Participants in SFDPH activities must adhere to professional conduct standards and respect diverse identities. Discriminatory behavior will not be tolerated, and offenders may be removed and barred from future events.
https://learnsfdph.org/wp-content/uploads/2023/07/HAP-e1710539628545.png74150Mar/wp-content/uploads/2014/04/logo.pngMar2024-03-21 14:33:312024-04-15 13:39:2804.17.2024 1-2:30 pm – Panel Discussion: Engaging Participants in Street-Based Sexual Health Services
This training reviews the basic responsibilities of Authorized Backflow Prevention Assembly Testers in San Francisco. Topics covered include updates to the City’s Cross-Connection Control Program, obtaining backflow tags, using CCAMS, maintaining a permit to operate, tester violations and enforcement, and tester responsibilities.
Directions
Watch all five videos from the annual training. If you need to stop and come back later, please complete the video that you are on to prevent having to rewatch it when you return. You may download the transcripts of the videos on the lesson pages.
After completing each video, select “next lesson” to record completion and to proceed to the next video.
You may view the Q&A from the live webinar when you get to Video 5.
Complete the quiz with a score of 90%. You will be allowed to retake the quiz if you do not pass.
Click on the “Click here to complete” button upon completing the quiz. You will be redirected to your “My Learning” dashboard, where you can download your certificate to save for your records.
https://learnsfdph.org/wp-content/uploads/2018/02/backflow-thumb.png190360Amy Lee/wp-content/uploads/2014/04/logo.pngAmy Lee2024-03-18 11:32:102024-05-10 12:18:53Annual Training for Authorized Backflow Prevention Assembly Testers 2024
This training aims to support people who work directly with people who are at risk of or living with hepatitis C (HCV). The training will focus on the role that navigation plays in HCV care, relationship building, and practical strategies to support HCV care along with other goals or priorities. The training will feature a panel of experts from End Hep C SF’s Community Navigator program. A basic knowledge of HCV is helpful, but all are welcome and will be accommodated. Registration is open to staff of all CHEP-funded partners.
Learning objectives:
Be able to explain how navigation fits into the HCV care cascade
Understand potential support roles that navigators can play and how these can benefit participants
Build awareness of how to engage participants and effectively build rapport
Learn person-centered navigation skills that can be used in a variety of settings including integrated service centers
The San Francisco Department of Public Health is committed to leading with race and prioritizing Intersectionality, including sex, gender, sexual orientation, age, class, nationality, language, and ability. SFDPH strives to move forward on the continuum of becoming an anti-racist institution through dismantling racism, building, building solidarity among racial groups, and working towards becoming a Trauma-Informed/Trauma Healing Organization in partnership with staff, clients, communities, and our contractors. When attending, SFDP trainings, events, and/or meetings, we uphold expectations and standards of rules of engagement for our employees and contractors. We expect that all participants operate in professional integrity and adhere to the DPH Employee Code of Conduct or their employee conduct. Participants will be accountable for upholding any group agreements provided by the trainer or host and uphold principles of transparency, confidentiality and respect. We support respectful participation across intersecting identities and experiences including race, ethnicity, sex, gender, sexual orientation, age, class, nationality, religion, language, physical and mental ability, and political ideology. While we strive to make an space of inclusivity, belonging, and hub for various perspective, we do not tolerate any inappropriate behavior or comments rooted in anti-blackness, homophobia, transphobia, xenophobia, sexism, or any comments or behavior that is discriminatory, disruptive, or divisive. If participants cannot abide by these expectations, they will be removed from the training or event and will not be allowed to attend any additional DPH trainings, event, and/or meetings. Trainers have been informed to notify DPH of any misconduct and a DPH representative will follow up with that employee’s supervisor or participant’s agency regarding the misconduct.
https://learnsfdph.org/wp-content/uploads/2023/07/HAP-e1710539628545.png74150Amy Lee/wp-content/uploads/2014/04/logo.pngAmy Lee2024-03-15 14:28:382024-04-08 11:23:36HCV Navigation Training (4/24/24 12:30-2:30pm)
This training will share resources and information on HCV services available in San Francisco and review effective strategies for connecting people to care. It is especially useful for community test counselors and frontline workers who engage with people at risk of hepatitis C (HCV) infection. Registration is open to all CHEP-funded partners’ staff.
Training Objectives:
By the end of this training, participants will be able to:
Provide general information about hepatitis C infection and its treatment
Identify three strategies for having purposeful conversations with clients
Understand distinguishing features of three types of HCV treatment services and identify appropriate services for a variety of situations
Describe HCV treatment services available in San Francisco and identify two ways to find and share current program details with clients
Facilitators:
Rachel Grinstein (SFDPH) and Jordan Akerley (End HEP C SF)
The San Francisco Department of Public Health is committed to leading with race and prioritizing Intersectionality, including sex, gender, sexual orientation, age, class, nationality, language, and ability. SFDPH strives to move forward on the continuum of becoming an anti-racist institution through dismantling racism, building, building solidarity among racial groups, and working towards becoming a Trauma-Informed/Trauma Healing Organization in partnership with staff, clients, communities, and our contractors. When attending, SFDP trainings, events, and/or meetings, we uphold expectations and standards of rules of engagement for our employees and contractors. We expect that all participants operate in professional integrity and adhere to the DPH Employee Code of Conduct or their employee conduct. Participants will be accountable for upholding any group agreements provided by the trainer or host and uphold principles of transparency, confidentiality and respect. We support respectful participation across intersecting identities and experiences including race, ethnicity, sex, gender, sexual orientation, age, class, nationality, religion, language, physical and mental ability, and political ideology. While we strive to make an space of inclusivity, belonging, and hub for various perspective, we do not tolerate any inappropriate behavior or comments rooted in anti-blackness, homophobia, transphobia, xenophobia, sexism, or any comments or behavior that is discriminatory, disruptive, or divisive. If participants cannot abide by these expectations, they will be removed from the training or event and will not be allowed to attend any additional DPH trainings, event, and/or meetings. Trainers have been informed to notify DPH of any misconduct and a DPH representative will follow up with that employee’s supervisor or participant’s agency regarding the misconduct.
https://learnsfdph.org/wp-content/uploads/2023/07/HAP-e1710539628545.png74150Amy Lee/wp-content/uploads/2014/04/logo.pngAmy Lee2024-03-15 13:37:442024-03-25 12:12:14Linking Clients to HCV Care (3/25/24 12:30pm)
This recorded presentation provides an overview of Covered California Enrollment Basics. The presentation was delivered by Bill Stewart in-person at the SF HIV Frontline Organizing Group 9th Annual Bootcamp on Oct 18, 2023.
Goals
Understand Open Enrollment
When is it?
Why is it important?
What can your clients do during Open Enrollment?
Understand Covered California
How do you enroll or renew?
What plans can you choose from?
What subsidies and premium assistance programs are available?
What happens if your client misses Open Enrollment?
Presenter
Bill Stewart, Esq
Positive Resource Center
https://learnsfdph.org/wp-content/uploads/2024/01/fog-1.png669994Amy Lee/wp-content/uploads/2014/04/logo.pngAmy Lee2024-01-02 18:27:442024-01-03 12:56:40Covered California Open Enrollment Basics 2023
Triage to Alternate Destination Course Evaluation Survey
Stroke Training Course Evaluation Survey
Stroke Case Studies Course Evaluation Survey
Stroke Training Course Evaluation Survey (Updated July 2024)
Stroke Case Studies Course Evaluation Survey Updated July 2024
Triage to Alternate Destination Course Evaluation Survey - Updated September 2024
