Post your technical questions about the LMS here!

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08/19/2015 at 8:02 am #3306

Anne
Member

Hi everyone:

In the interest of streamlining some of the discussion and chatter on the forum, we have created a dedicated thread for technical or LMS-related questions. If you have trouble with your account, downloading materials, or experience any LMS challenges, please feel free to post feedback and/or requests in this thread! Alternatively, send me an email at gpponlinecourse@gmail.com

Best, Anne
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- 09/03/2015 at 11:16 am #3626
  
  Anne
  Member
  
  Hi Charles and others:
  
  Thank you for the feedback! And sorry for this annoyance! I have reported the Exit button issue to our developers.
  
  Not to worry. The LMS tracks each time a learner attempts the module and when the learner completes the Knowledge Check questions.
  
  So you are safe!
- 09/02/2015 at 7:05 pm #3624
  
  Charles
  Member
  
  Hi GPP facilitators,
  
  I completed the lesson 3 lesson check, clicked the exit button and it did not respond. does it mean I will have to go through it again? please advice, thanks.
  
  thanks.
- 08/27/2015 at 2:33 pm #3528
  
  Alicia
  Member
  
  Hi Anne,
  
  I just finished Lesson 2, however it would not let me click “exit” to complete–all other options in the top menu bar (other resources, help, etc.) were working, but when I click exit to finish the module, nothing happens. Did anyone else have this issue?
  
  <span style=”line-height: 1.5em;”>Thanks,</span>
  
  Alicia
- 08/27/2015 at 12:56 pm #3522
  
  Anne
  Member
  
  Lesson 2 is up and running as of Tuesday! Thanks for you patience!
- 08/27/2015 at 11:37 am #3521
  
  Wadi
  Member
  
  Hi Anne
  
  I am unable to access lesson 2. Could you perhaps email it to me?
  
  Thanks
- 08/25/2015 at 7:51 pm #3513
  
  Anne
  Member
  
  Hi everyone:We have resolved the issue with Lesson 2– the online module is up and running!
  
  Thanks,
  
  Anne
- 08/25/2015 at 1:34 pm #3496
  
  Anne
  Member
  
  Hi all:
  
  There is a technical problem with the Lesson 2 links. We are actively working on the problem!
  
  Thank you for your patience!
- 08/24/2015 at 6:31 pm #3483
  
  Anne
  Member
  
  Thanks Edna. It should be fine, and I appreciate the feedback about functionality. I can report this to our design team.
- 08/24/2015 at 5:35 pm #3482
  
  Edna
  Member
  
  Hi Anne,
  
  I just finished module 2 but exit button was not working… 🙁
  
  Please let me know if I have to take the knowledge check again and perhaps try the exit button some other day.
  
  Best,
  
  Edna
- 08/21/2015 at 12:22 pm #3419
  
  Clever
  Member
  
  Thanks Anne. I will try and if it fails I will get in touch with you again.
- 08/21/2015 at 11:01 am #3414
  
  Arom
  Member
  
  I have problem completing the assignment,so, I will email the answer to gpponlinecourse@gmail.com , is it okay
  
  ?
- 08/21/2015 at 8:33 am #3402
  
  Anne
  Member
  
  Hi Smanga, Please email your assignment to Jessica and I at: gpponlinecourse@gmail.com
  
  Thanks!
- 08/21/2015 at 7:01 am #3395
  
  Smangaliso Ntshele
  Member
  
  Hello,
  
  Am having trouble uploading my assignment–please assist.
- 08/20/2015 at 6:10 pm #3382
  
  Anne
  Member
  
  Hi Alice– if you completed all of the steps on the Module 1 lesson page: online module (we can see on the back end who has finished), assignment submission, and discussion forum posts (per your track requirements)…then YES!!! You can relax…..
- 08/20/2015 at 5:36 pm #3379
  
  Alice
  Member
  
  Hi Anne, I have just uploaded the module 1 work assignment though am not sure whether am on the right track or not. Am I done with Module 1?
- 08/20/2015 at 2:21 pm #3360
  
  Anne
  Member
  
  Hi Clever,
  
  Will you let me know what is happening when you click on the module link?Are you using Chrome or Firefox? Those browsers are more optimal than Explorer.
  
  It might be an internet bandwidth issue. I would suggest downloading the offline content for the desktop/laptop on the lesson page. You do need internet access for the download, which takes a few minutes– but it converts to a zip file and then you can view the module while you are offline.
  
  Let me know how it goes! We can also Skype tomorrow if you continue to have challenges.
- 08/20/2015 at 11:25 am #3351
  
  Clever
  Member
  
  Hi Anne, I am failing to download module 1. The Importance of good participatory practice.
- 08/20/2015 at 11:23 am #3350
  
  Clever
  Member
  
  Hi Anne,
  
  I am failing to download module 1. The Importance of good participatory practice.
- 08/19/2015 at 10:38 pm #3324
  
  Denver
  Member
  
  Hi
  
  thank you 🙂
- 08/19/2015 at 9:22 pm #3322
  
  Edna
  Member
  
  Hi Anne,
  
  I tried changing my profile pic (and the new one is actually uploaded) but it does not seem to be working! If it doesn´t work then you will have to look at me upside down. 🙁
  
  What can I do to fix this problem?
  
  Thanks
  
  Edna
Author

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