Conflict management and de-escalation 10.13.22
/by AviellaIn order to receive CEUs for this course, you must complete both the post-test and evaluation. You need to get at least 80% of the questions correct in order to receive CEUS. You may retake the test as many times as you need. If you have any questions, please contact aviella.rose@sfdph.org
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Question 1 of 5
1. Question
What is an example of a ‘noticeable effect’ of the flight, fight or freeze response?
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Question 2 of 5
2. Question
Which of the following is NOT an aspect of de-escalation?
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Question 3 of 5
3. Question
What are two tools for conflict prevention?
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Question 4 of 5
4. Question
What are the stages of escalation?
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Question 5 of 5
5. Question
What is a successful de-escalation tool?
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