6.6.2025 De-escalation and Post Denial Resolution (in-person)
Friday, June 6, 2025 8:30 am to 12:30 pm
Training Overview:
Harm Reduction offers a unique approach to working with de-escalation. De-escalation starts with knowing our own responses to an escalated situation, knowing how other people that you work with respond, and knowing your people that you work with. This training will focus on developing effective techniques for approaching escalated situations before they happen, while they are happening, and how we care for each other after the situation has resolved. Individual, group and team-building prevention strategies are also part of the discussion.
At the conclusion of this training, participants should be able to:
- identify the four most common natural responses that all people have in an escalated situation.
- understand the most way they respond in an escalated situation.
- utilize the understanding of how trauma plays a part in de-escalation with their work with clients.
- describe why debriefing is essential in burnout prevention and improved quality of care.
Facilitator: Maurice Byrd, LMFT (He/Him/His)
Location: 25 Van Ness Ave, 6th Floor, Conference Room 610, San Francisco, CA 94102
Continuing education units (CEUs) are available thanks to the Center for Learning and Innovation (CLI) for the following disciplines:
- Certified Addiction Professionals (CCAPP)
- Licensed Clinical Social Workers (LCSW)
- Licensed Educational Psychologists (LEP)
- Licensed Marriage and Family Therapists (LMFT)
- Licensed Professional Clinical Counselors (LPCC)
- Registered Nurses (RN)
Equity Statement
The San Francisco Department of Public Health is committed to leading with race and prioritizing Intersectionality, including sex, gender, sexual orientation, age, class, nationality, language, and ability. SFDPH strives to move forward on the continuum of becoming an anti-racist institution through dismantling racism, building, building solidarity among racial groups, and working towards becoming a Trauma-Informed/Trauma Healing Organization in partnership with staff, clients, communities, and our contractors. When attending, SFDP trainings, events, and/or meetings, we uphold expectations and standards of rules of engagement for our employees and contractors. We expect that all participants operate in professional integrity and adhere to the DPH Employee Code of Conduct or their employee conduct. Participants will be accountable for upholding any group agreements provided by the trainer or host and uphold principles of transparency, confidentiality and respect. We support respectful participation across intersecting identities and experiences including race, ethnicity, sex, gender, sexual orientation, age, class, nationality, religion, language, physical and mental ability, and political ideology. While we strive to make an space of inclusivity, belonging, and hub for various perspective, we do not tolerate any inappropriate behavior or comments rooted in anti-blackness, homophobia, transphobia, xenophobia, sexism, or any comments or behavior that is discriminatory, disruptive, or divisive. If participants cannot abide by these expectations, they will be removed from the training or event and will not be allowed to attend any additional DPH trainings, event, and/or meetings. Trainers have been informed to notify DPH of any misconduct and a DPH representative will follow up with that employee’s supervisor or participant’s agency regarding the misconduct.
