This is a 1-hour introduction to collecting information about sexual orientation and gender identity (SO/GI), practicing cultural humility in patient and client care. This course is intended for all DPH staff, contractors, and community partners who collect demographic and other information about clients, research participants, and community members or residents.

Learning Objectives:

1. Describe concepts and terms related to lesbian, gay, bisexual, transgender, queer (L,G,B,T, Q) and gender-diverse patients and clients
2. Explain why collecting sexual orientation and gender identity (SO/GI) data is important for health centers to provide better patient care and address health disparities
3. Describe strategies for communicating effectively with L,G,B,T, Q and gender-nonconforming people on the front lines of health care
4. Apply tools and strategies for collecting SO/GI data in a welcoming, confidential, and culturally appropriate manner