1) I think that social media and online communication affected to study and stakeholder engagement. We need to do plan for communication and risk communication which social media and online communication need to list in plan. We should also listed this media as one of stakeholder.
In the past, I have been inform study result in clinic website after that many NGOs have downloaded and use for meeting or forum discussion. However, at that time we provide study result in many way such as newspaper, radio, television and some website. We found that some website show wrong message and some message not same as original. However, after we posted anything about study in media online or share anything in media, we have to monitoring any post or feedback after that. If we found some information wrong and misunderstand, we have to explain what is fact.
2) Same as situation above, we need to monitor any response after share anything to media. I have lessons learned from this situation from PrEP trial , I should draft information, news or any information prior to provide the media. We can scope detail and use clearly language for accurate information. Including picture that related to information, we should provide them to media because some media use wrong picture that induce to wrong information. We have meeting with CAB before provide result. Some information need to submit IRBs.
